Queuing algorithm is tricky, but sendmail configuration is worse !!!
If you have some strange queue troubleshooting, try to start sendmail with -D logfile and -d3,30.
You will see QueueLA and RefuseLA for sendmail childs with zero values.
You can find theses in sendmail.org ERRATAs :
http://www.sendmail.org/releases/8.14.0.php#ERRATA
So if you want your sendmail childrens to have queueLA, add these kind of options :
O DaemonPortOptions=queueLA=20,refuseLA=30
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